Understanding of health care economics and health care policies as it applies to patient care | | | | | |
Concepts of capital budgeting | | | | | |
Department/Unit budgeting | | | | | |
Recruitment techniques | | | | | |
Interviewing techniques | | | | | |
Labor laws pertaining to hiring | | | | | |
Orientation of new employees | | | | | |
Knowledge of quality improvement/performance improvement tools | | | | | |
Patient Safety | | | | | |
Workplace Safety | | | | | |
Promotion of interdepartmental communication | | | | | |
Performance management | | | | | |
Staff development | | | | | |
Coaching and mentoring | | | | | |
Project managemenet | | | | | |
Business development | | | | | |
Developing strategic plans | | | | | |
Cultural competence | | | | | |
Ethical behavior and practice | | | | | |
Professional association involvement | | | | | |
Conflict management | | | | | |
Team dynamics | | | | | |
JCAHO standards | | | | | |
OSHA standards | | | | | |
Risk Management/Service Utilization | | | | | |
Local Department of Health | | | | | |
State Department of Health | | | | | |
Sitter services | | | | | |